Privacy Policy
HisGro (https://modo-wellness-front.vercel.app) is an internet and mobile application-based platform (hereinafter referred to as the âWebsiteâ) operated by HisGro (hereinafter referred to as âCompanyâ, âweâ, âourâ, or âusâ).
By accessing the Website, or by seeking to avail certain products and services (as defined in the Terms and Conditions), or by otherwise providing or accessing any information through the Website, you agree to our Terms and Conditions (âTermsâ) and acknowledge that your information will be stored, used, and accessed in accordance with this Privacy Policy.
By accessing our platform, you provide your consent to the Company to store, process, use, and access your information as described in this Privacy Policy.
For the purposes of this Privacy Policy, unless defined otherwise, all capitalized terms shall have the meaning assigned to them under the Terms of Use.
This Privacy Policy is published in compliance with applicable laws including:
- Section 43A of the Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
- Information Technology (Intermediaries Guidelines) Rules, 2011
This Privacy Policy explains:
- What information we collect from you
- How we collect and use that information
- How you can access or update your information
- How we store, process, share, and protect your information
This Privacy Policy applies to all users accessing or using the HisGro Website or services.
1. GENERAL
By accessing or using our Website or by providing your information, you confirm that you have the legal capacity to enter into a binding agreement under Indian law, particularly under the Indian Contract Act, 1872.
By using this Website, you:
⢠Confirm that you have read and understood this Privacy Policy
⢠Agree to the collection, use, sharing, and disclosure of your information as described in this Privacy Policy.
We reserve the right to modify or update this Privacy Policy at any time. Continued use of the Website after any updates will be considered as acceptance of the updated Privacy Policy.
If you do not agree with this Privacy Policy, please do not use the Website or provide any information through it.
2. INFORMATION WE COLLECT
(a) Registration Information
When you register on our Website, we may collect:
- Name
- Email address
- Phone number (verified using OTP)
(b) Order Information
To process orders, we may collect:
- Items placed in cart
- Delivery address
- Order details
- Payment transaction details (Note: We do not store financial card details)
(c) Usage Information
We may collect information about how you use the Website, including:
- IP address
- Browser type
- Device information
- Login status
- Order history
- Payment method history
- Traffic source
- Access times
- Location data
Registration Information, Order Information, and Usage Information are collectively referred to as âPersonal Informationâ.
3. HOW WE USE YOUR INFORMATION
- To operate and improve the Website
- To process and deliver your orders
- To provide products and services
- To analyze user behavior
- To conduct research and development
- To comply with legal obligations
- To perform audits and quality checks
- To troubleshoot issues
- To communicate order updates
- To inform about new products
- To collect customer feedback
- To prevent fraud
If you wish to opt out of promotional communications, you may contact us using the details in the Contact section below.
4. DISCLOSURE OF INFORMATION
- With logistics partners for deliveries
- With service providers for business operations
- With affiliates in anonymized form
- In case of business transfers or mergers
- When required by law or government authorities
Your information may be transferred to service providers outside India with similar data protection. By using the Website, you consent to such transfers.
5. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal information.
6. ACCESS AND UPDATE OF INFORMATION
You can access your personal information through the âMy Accountâ section. You may review, update, or request deletion of your account/consent.
Note: Deleting certain information may limit your access to our services.
7. SECURITY AND RETENTION
Protection measures:
- Secure servers
- Restricted data access
- Technical safeguards
Retention for:
- Service obligations
- Legal requirements
- Service improvement
8. COOKIES
We use cookies to understand usage, improve functionality, and personalize content. You may disable cookies in your browser settings.
9. CHANGES TO THIS POLICY
Updates become effective immediately upon being published. Continued use constitutes acceptance.
10. MISCELLANEOUS
Disclaimer
While we take reasonable steps, we cannot guarantee absolute security of data transmitted over the internet.
Indemnity
You agree to indemnify the Company against claims arising from misuse or third-party disclosure.
11. CONTACT US
Email: support@hisgro.com
Stay Connected
Subscribe our newsletter to stay updated every moment